What we collect, why, who we share it with, and how to access or correct it.
This policy explains what personal information Junk Removal Melbourne collects, why we collect it, who we share it with, and how you can access or correct it. Last updated 2026-07-28.
Junk Removal Melbourne · ABN 86 637 938 866. You can reach us on 0435 377 111 or at info@junkremovalmelbourne.com.au.
When you request a quote through this website, by phone or by email, we collect:
We also collect limited technical information automatically when you browse the site, such as your approximate location, device and browser type, the pages you visit and how you arrived. This comes from the analytics and advertising tools listed below.
We use your information to prepare and send you a quote, to schedule and carry out the work, to contact you about your job, to take payment, and to keep records of jobs completed. We use the technical information to understand which pages are useful, to fix problems, and to measure our advertising.
We do not sell your personal information, and we do not send marketing emails unless you have asked us to.
We share information only where it is needed to run the business or where the law requires it. The services that handle data on our behalf are:
Some of these providers store or process data outside Australia. We choose established providers, but we cannot control their infrastructure.
This site uses cookies and similar technologies for analytics and advertising measurement. You can block or delete cookies in your browser settings; the site will still work. To opt out of Google Analytics specifically, use the Google Analytics Opt-out Browser Add-on, and you can manage ad personalisation at Google My Ad Center.
Quote requests and job records are kept in our email and business systems, protected by access controls and passwords. We keep personal information only for as long as we need it for the purposes above or to meet our tax and legal record-keeping obligations, and we take reasonable steps to protect it from misuse, loss and unauthorised access.
No method of transmission over the internet is completely secure. Please do not send us sensitive information such as identity documents or payment card numbers by email or through the quote form.
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email info@junkremovalmelbourne.com.au or call 0435 377 111 and we will respond within a reasonable time. There is no charge to ask.
If you think we have mishandled your personal information, email info@junkremovalmelbourne.com.au or call 0435 377 111. We will look into it and respond to you directly, and we aim to resolve complaints quickly rather than formally.
As a small business with an annual turnover under A$3 million, we are generally exempt from the Privacy Act 1988 (Cth). We have chosen to handle personal information in line with the Australian Privacy Principles anyway, because we think that is the right way to treat our customers’ details. General guidance about privacy in Australia is available from the Office of the Australian Information Commissioner at oaic.gov.au.
We may update this policy as our services or the tools we use change. The current version is always published on this page with the date it was last updated.
See also our Terms & Price Beat Guarantee. Last updated 2026-07-28.